SWARNA PANDU
Researcher. Strategist. Collaborator
GUIDED BY EMPATHY. DRIVEN BY INSIGHT. FOCUSSED ON STRATEGY
Hi there! I'm Swarna — an avid UX Researcher🙎🏻♀️, advocating for users since 2020. Here's a compilation of my story and I'm excited to share it with you!
I'm obsessed with all things design and research. I thrive on engaging 💬 with people, learning their stories, and translating their needs into actionable insights.
I leverage my strong foundation in Human Centered Design in asking the right questions and solving for the right problems. I have previously conducted research for products in healthcare, fintech and automotive sectors and built expertise in digital+ physical product and service research.
When I'm not researching, you'll find me with a few a paint brushes 🎨 🖌️, with dogs 🐶 🐾 or exploring a new place 🏖️🏔️🛫
SWARNA PANDU
Researcher. Strategist. Collaborator
GUIDED BY EMPATHY. DRIVEN BY INSIGHT. FOCUSSED ON STRATEGY
Hi there! I'm Swarna — an avid UX Researcher🙎🏻♀️, advocating for users since 2020. Here's a compilation of my story and I'm excited to share it with you!
I'm obsessed with all things design and research. I thrive on engaging 💬 with people, learning their stories, and translating their needs into actionable insights.
I leverage my strong foundation in Human Centered Design in asking the right questions and solving for the right problems. I have previously conducted research for products in healthcare, fintech and automotive sectors and built expertise in digital+ physical product and service research.
When I'm not researching, you'll find me with a few a paint brushes 🎨 🖌️, with dogs 🐶 🐾 or exploring a new place 🏖️🏔️🛫
02
My UX Practices
User Advocacy
My goal is to advocate users’ needs both in everyday decisions and at the executive level. I’m focused on clearly demonstrating the value of UX to gain stakeholder buy-ins and promote strong UX practices within the team.
Storytelling
Collecting research findings is one thing, but sharing them in a way that sticks is another. I make it a point to turn insights into clear, compelling messages that resonate with each audience, ensuring they’re both engaging and easy to act on.
Adaptability
I’m at my best in growth-focused environments, whether things are steady, fast-paced, or constantly changing. I work to stay adaptable and flexible, encouraging collaboration within the team and cross-functionally.
01
Case Studies
SWARNA PANDU
Researcher. Strategist. Collaborator
GUIDED BY EMPATHY. DRIVEN BY INSIGHT. FOCUSSED ON STRATEGY
Hi there! I'm Swarna — an avid UX Researcher🙎🏻♀️, advocating for users since 2020. Here's a compilation of my story and I'm excited to share it with you!
I'm obsessed with all things design and research. I thrive on engaging 💬 with people, learning their stories, and translating their needs into actionable insights.
I leverage my strong foundation in Human Centered Design in asking the right questions and solving for the right problems. I have previously conducted research for products in healthcare, fintech and automotive sectors and built expertise in digital+ physical product and service research.
When I'm not researching, you'll find me with a few a paint brushes 🎨 🖌️, with dogs 🐶 🐾 or exploring a new place 🏖️🏔️🛫
02
My UX Practices
User Advocacy
My goal is to advocate users’ needs both in everyday decisions and at the executive level. I’m focused on clearly demonstrating the value of UX to gain stakeholder buy-ins and promote strong UX practices within the team.
Storytelling
Collecting research findings is one thing, but sharing them in a way that sticks is another. I make it a point to turn insights into clear, compelling messages that resonate with each audience, ensuring they’re both engaging and easy to act on.
Adaptability
I’m at my best in growth-focused environments, whether things are steady, fast-paced, or constantly changing. I work to stay adaptable and flexible, encouraging collaboration within the team and cross-functionally.
02
My UX Practices
User Advocacy
My goal is to advocate users’ needs both in everyday decisions and at the executive level. I’m focused on clearly demonstrating the value of UX to gain stakeholder buy-ins and promote strong UX practices within the team.
Storytelling
Collecting research findings is one thing, but sharing them in a way that sticks is another. I make it a point to turn insights into clear, compelling messages that resonate with each audience, ensuring they’re both engaging and easy to act on.
Adaptability
I’m at my best in growth-focused environments, whether things are steady, fast-paced, or constantly changing. I work to stay adaptable and flexible, encouraging collaboration within the team and cross-functionally.
03
Work Experience
June, 2023 - Current
UX Researcher, Boehringer Ingelheim
Improved project success rate by 50% by devising a research strategy leveraging journey maps and service blueprints
Translated actionable insights from user interviews into prototypes, evaluated via A/B testing, achieving an 80% task completion rate and significantly reduced friction points in accessing data products
Enhanced organizational design thinking culture by leading 3 UX workshops and constructing learning materials for user advocacy
June, 2023 - Current
UX Researcher, Boehringer Ingelheim
Improved project success rate by 50% by devising a research strategy leveraging journey maps and service blueprints
Translated actionable insights from user interviews into prototypes, evaluated via A/B testing, achieving an 80% task completion rate and significantly reduced friction points in accessing data products
Enhanced organizational design thinking culture by leading 3 UX workshops and constructing learning materials for user advocacy
June, 2023 - Current
UX Researcher, Boehringer Ingelheim
Improved project success rate by 50% by devising a research strategy leveraging journey maps and service blueprints
Translated actionable insights from user interviews into prototypes, evaluated via A/B testing, achieving an 80% task completion rate and significantly reduced friction points in accessing data products
Enhanced organizational design thinking culture by leading 3 UX workshops and constructing learning materials for user advocacy
OCT, 2020 - JUNE, 2022
UX Researcher, Rupeek Fintech Pvt Ltd
Developed and executed end-to-end user research studies for 0-1 products, delivering impactful insights that directly shaped product direction and optimized user experience
Led a successful pilot launch, increasing loan transactions to 1,000+ within a quarter through real-time research and user journey enhancements. Delivered regular research reports to leadership and stakeholders, ensuring alignment with business and product goals
Mentored 2 interns in UX design principles, design system implementation, user research methods and agile UX
OCT, 2020 - JUNE, 2022
UX Researcher, Rupeek Fintech Pvt Ltd
Developed and executed end-to-end user research studies for 0-1 products, delivering impactful insights that directly shaped product direction and optimized user experience
Led a successful pilot launch, increasing loan transactions to 1,000+ within a quarter through real-time research and user journey enhancements. Delivered regular research reports to leadership and stakeholders, ensuring alignment with business and product goals
Mentored 2 interns in UX design principles, design system implementation, user research methods and agile UX
OCT, 2020 - JUNE, 2022
UX Researcher, Rupeek Fintech Pvt Ltd
Developed and executed end-to-end user research studies for 0-1 products, delivering impactful insights that directly shaped product direction and optimized user experience
Led a successful pilot launch, increasing loan transactions to 1,000+ within a quarter through real-time research and user journey enhancements. Delivered regular research reports to leadership and stakeholders, ensuring alignment with business and product goals
Mentored 2 interns in UX design principles, design system implementation, user research methods and agile UX